Financial Director Deutsche Telekom Services Europe GmbH
Deutsche Telekom Services Europe GmbH
12:20 PM What comes next? Horizontal and vertical scope extension in a multifunctional E2E shared service environment
• The past: functional silos and limited scope
• Today: what we achieved so far
• The future: possible further scope extensions – horizontal? vertical? internal? external? transactional? CoE?
• Role and place of CoEs in the future GBS model