Nima Motazed

Managing Director / Head of Global Services Bratislava
Swiss Re
Nima Motazed is a Senior Executive with 25+ years of experience in financial industry focused on efficiency and effectiveness of operations, transformation, restructuring, revitalization and merger of major European groups. Nima joined Swiss Re as Managing Director of Swiss Re Services (Slovakia) in January 2015. His major focus in this role is on further development of Swiss Re Bratislava as Center of Excellence and in delivering highest operational effectiveness to businesses and clients of Swiss Re. Prior to that, he served as COO and Member of the Management Board of NLB Banking Group in Ljubljana, Slovenia. Nima brings a strong track record of proven leadership and profound experience with strategic planning, procurement, IT and Sales for major European financial institutions among them, Bank Austria (Unicredit Austria) and Erste Bank Group. He served as a Managing Director/Head of EMEA Expense Management for Citigroup in London. Additionally he was a Managing Director and Member of Divisional Management Board/Global Head of Organization and Services for West LB, Germany. Nima attended the University of Vienna where he studied Physics & Astronomy. He received his professional diploma from the Austrian Academy of Organization. He also has completed advanced programs in executive leadership through the Hernstein Institute for Management & Leadership, London Business School, INSEAD and University of California, Berkley.


9:00 CoE Is the “New SSC”: A Journey onto Moving up the Value Chain from Low Cost Transactional Activities to High Value Added Services to Increase Competitiveness (and Save Your Operations in CEE?)

• Navigating the transition: Leadership, training, communication... and HQ support and commitment in making it a reality
• Technicality of introducing “new skills” to SSCs – marketing, supply chain, etc.: What about centralizing operations that you did not even think of before?
• Towards more complex, more skilled and more agile SSCs: Leveraging on existing high level of competences to introduce increased diversity and more
added value services
• Role and place of CoEs in the GBS model

12:20 CoE Is the “New SSC”: A Journey onto Moving up the Value Chain from Low Cost Transactional Activities to High Value Added Services to Increase Competitiveness (and Save Your Operations in CEE?)

• Navigating the transition: Leadership, training, communication...
• Technicality of introducing “new skills” to SSCs – marketing, supply chain, etc.: What about centralizing operations that you did not even
• Towards more complex, more skilled and more agile SSCs: Leveraging on existing high level of competences to introduce increased diversity and more added
value services
• Role and place of CoEs in the GBS model