Natalia Westhäuser

Head of BPM & Robotics Center of Expertise Siemens Shared Services and Head
Siemens AG

9:30 RPA Implementation in a Captive SSC Environment

• Systematic integration of RPA into the automation strategy
• Definition of governance model
• Risk minimization with a holistic protection concept
• Identification of processes to be robotized
• New requirements to personnel
• Change management and communication