SSON Umfragergebnisse 2017

SSON Umfragergebnisse 2017

Bei der SSON Analytics Live-Umfrage 2017 unter den Konferenz-Teilnehmern wurden insgesamt 16 Fragen beantwortet, darunter z.B.:

  • What delivery model most accurately describes your current SSO?
  • Have you adopted an enterprise or Global Business Services (GBS) model?
  • What is your SSC’s annual attrition rate (excluding internal transfers)?
  • Where are you on the Robotics Process Automation (RPA) journey?
  • What is the biggest challenge facing your SSO currently?
  • What is enabling you to do more knowledge-based work?

Laden Sie hier alle Ergebnisse kostenlos herunter:


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